We offer remote support services to both managed and unmanaged clients.
We make use of commercially licensed software for this purpose.
If you are a managed client, we already have remote access to your computer using our management agents – included as part of your managed services agreement with us.
For unmanaged clients, we provide remote support on an ad-hoc basis using ConnectWise Control (previously known as ScreenConnect).
Terms and conditions apply.
Get assistance now
To grant a systems engineer remote access to your computer now, please click on the ConnectWise Control logo below.
Note that you will require a session ID which the systems engineer you are working with will provide.