Duo Security – Multi Factor Authentication (MFA)

Duo Security – Multi Factor Authentication (MFA)

You are here:
< All Topics

Remote Desktop – How to log in using Duo Security

If your company has enrolled in Duo Security to protect Remote Desktop access you will be prompted with a Duo Security dialogue box – see screenshot below:

  1. If you have more than one phone number enrolled; select the correct phone number from the drop-down menu
  2. Click on “Text me new codes”
  3. Enter the code from the SMS message
  4. Click on “Log In”

Each SMS code (One Time Pin) is only valid for one use and normally expires after one hour.

Table of Contents

This content is Copyright (C) Ravenscroft Online (Pty) Ltd

Contact us today to learn more about the services we have on offer.

Contact Us

Office

11 De Villiers Street
Bellville, Cape Town

Email

support@ravenscroftonline.com

Call Us

South Africa: +27 (0)21 957-4100
United Kingdom: +44 203 150 1779

Consent